Tim Williams Tim Williams

What Timesheets Don't Tell You

Take away timesheets, and most agency executives will proclaim the end of the world.  But back when agencies were earning average profit margins of 30%, there were no agency timesheets.  Talk about cognitive dissonance.

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Tim Williams Tim Williams

The Outcomes Business

Answer this simple question: What is the value of three hours of your time spent on a client’s business? You can probably tell me what the cost of your time is (salary plus overhead), but assigning a value to the time is a much more subjective question.

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